Overview
Support
Editions & Pricing
Overview
Support
Editions & Pricing
 
 
 

 An integrated bundle of Office 365, Windows 10, and Enterprise Mobility + Security in one single product hosted by Microsoft

A 3 in 1 solution



Office 365 Windows 10 Enterprise Mobility + Security
With a plan for every type of business

Microsoft 365 Enterprise
A complete, intelligent solution, which brings together the best of Office 365, Windows 10 Enterprise, and Enterprise Mobility + Security, that empowers everyone to be creative and work together, securely.
Microsoft 365 Business
Empower your team, safeguard your business, and simplify IT management with a single solution, purpose-built for your business. Connect with a sales agent to get started with Microsoft 365 Business today.

Microsoft 365 Firstline Worker
Transform your Firstline Workforce with Microsoft 365 F1. Maximize the impact of Firstline Workers: More than 2 billion people work in Firstline roles, making them the backbone to some of the world’s largest industries.


Support Details

We are passionate about customer service. We offer 24/7 emergency support, and one-business day response for all other issues. Our normal business hours are Monday through Friday, 8 AM to 6 PM Pacific Time. 

Support Channels:


After-Hours Emergency Support

Emergency Support outside business hours is provided only for critical events that prevent you from accessing or using your services or data, or affect multiple users or services. After-hours emergency support is provided via the Marketplace Support Portal, email, and live chat.  When submitting an after-hours emergency support request through the Marketplace Support Portal or email, please make sure the subject line contains the words "urgent" or "emergency" for an immediate response.