Overview
Support
Editions & Pricing
Overview
Support
Editions & Pricing
 
 

 
 
 
 
 
 
 
 
 
Cloud based directory and identity management service

Hosted by Microsoft 

 

Identity and access management for the cloud

Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups. It helps secure access to on-premises and cloud applications, including Microsoft online services like Office 365 and many non-Microsoft SaaS applications.

Simplify user access to any cloud app

Enable single sign-on to simplify user access to thousands of cloud applications from Windows, Mac, Android, and iOS devices. Users can launch applications from a personalized web-based access panel or mobile app using their company credentials. With the Application Proxy module you can go beyond SaaS applications and publish on-premises web applications to provide secure remote access and single sign-on to them.

Protect sensitive data and applications

Azure Multi-Factor Authentication prevents unauthorized access to both on-premises and cloud applications by providing an additional level of authentication. Protect your business and mitigate potential threats with security monitoring and alerts and machine learning-based reports that identify inconsistent access patterns.

 Enable self-service for your employees

Delegate important tasks to your employees, such as resetting passwords and creating and managing groups. Provide self-service password change and reset and self-service group management with Active Directory Premium.

 Integrate with Active Directory

Extend Active Directory and any other on-premises directories to Azure Active Directory to enable single sign-on for all cloud-based applications. User attributes can be automatically synchronized to your cloud directory from all kinds of on-premises directories.

Get enterprise scale and SLA

Active Directory Premium can provide the level of scale and reliability required by enterprises. This high availability service is hosted in globally distributed datacenters. The service handles billions of authentications each day from more than 200 million active users and provides a 99.9% SLA.

Bring your directory to the cloud for Office 365 and beyond

Bring enterprise directory and identity management to the cloud with Azure Active Directory. Centrally manage employee access to Microsoft Online Services such as Azure, Office 365, Dynamics CRM Online, Windows Intune, and thousands of non-Microsoft cloud applications. 

 

Support Details

We are passionate about customer service. We offer 24/7 emergency support, and one-business day response for all other issues. Our normal business hours are Monday through Friday, 8 AM to 6 PM Pacific Time. 

Support Channels:


After-Hours Emergency Support

Emergency Support outside business hours is provided only for critical events that prevent you from accessing or using your services or data, or affect multiple users or services. After-hours emergency support is provided via the Marketplace Support Portal, email, and live chat.  When submitting an after-hours emergency support request through the Marketplace Support Portal or email, please make sure the subject line contains the words "urgent" or "emergency" for an immediate response. 

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