Overview
Support
Pricing & Add-ons
Overview
Support
Pricing & Add-ons
 
 

Securely share your files with others
from your Hosted Desktop on any device

 

 

Easy Accessibility

Your Shared File Storage appears as a mapped drive on all the Hosted Desktops for your company.

 

Secure Folder Permissions

Set permissions on a user-by-user basis to match the level of read and write control you choose to grant.

 

Mobile Support

Access files from anywhere using any device.

 

Scalability

Increase your storage capacity as your needs increase, all without requiring you to move or reorganize any of your existing files stored in the cloud.


Note: Shared File Storage requires the purchase of a Hosted Desktop.


 

Mobile Support

Access files from anywhere using any device.




Secure Folder Permissions

Set permissions on a user-by-user basis to match the level of reading and writing control you choose to grant.




 General
Support Details

We are passionate about customer service. We offer 24/7 emergency support, and one-business day response for all other issues. Our normal business hours are Monday through Friday, 8 AM to 6 PM Pacific Time. 

Support Channels:


After-Hours Emergency Support

Emergency Support outside business hours is provided only for critical events that prevent you from accessing or using your services or data, or affect multiple users or services. After-hours emergency support is provided via the Marketplace Support Portal, email, and live chat.  When submitting an after-hours emergency support request through the Marketplace Support Portal or email, please make sure the subject line contains the words "urgent" or "emergency" for an immediate response. 


Account type
Month
2.5000000000
Annually
30.0000000000
Shared File Storage (x 10GB)
$2.50 / Month
Available Add-ons
This is the image of the product with name Shared File Storage Add-on [x 10GB]
Shared File Storage Add-on [x 10GB]
$2.50 / Month
Get more high-performance SAN storage for your shared files
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